Dear Valued Customer,
As the impact of Covid 19 continues around the world I want to provide you with a further BA Business update.
Our focus and no.1 priority continues to be protecting the wellbeing of our employees and their families, followed by maintaining a trading business and shaping the business for the future.
We continue to manufacture products at both our Doncaster and Rotherham facilities and have clear guidelines and social distancing in place on those sites. These sites continue to receive orders and supply; stocked Pronto product in both standard and made to measure sizes, flat pack and rigid cabinets and complete kitchens; all within our standard lead times. We continue to receive orders from customers on MyBA for Cookstown and this will continue.
We are also monitoring closely the advice from the Government in England and the Northern Ireland Assembly on the actions we need to take during this crisis which relate particularly to our 3 manufacturing sites in those Countries.
As a result and following the instructions from the Northern Ireland Assembly during the past 24 hours the message is that the Country remains in lockdown and as such people must stay at home. Therefore, our Cookstown site will remain closed until at least the end of May. We have detailed plans in place which will allow us to recommence operations at Cookstown very quickly once this lockdown is eased, but until that time we need to adhere to the advice given. We will continue to monitor this situation carefully and will notify you of any changes.
In terms of England our understanding is that retailers like yourselves could potentially be allowed to open from early June and as such we will monitor that date closely and coordinate with yourselves. We are also aware of differing restrictions in Scotland, Wales and the Republic of Ireland, all of which we are monitoring closely.
Our customer service teams, Anthony McCabe, Anthony McMorrow and myself are available to take any calls and answer any questions that you might have.
These are unprecedented and challenging times. We thank-you for your patience and hope that you can stay safe and well, we are here to support you in whichever way possible.
Together we will make a difference.