Customer Services Administrator
Role Details
| Closing Date: | 12 May 2025 5:00pm |
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| Location: | Cookstown |
| Contract Type: | Full Time |
| Weekly Hours: | 08.00-17.15 Mon-Thurs and 08.00-14.30 Fri |
| Primary Contact: | hr@byba.co.uk |
Job Description
BA are delighted to be recruiting a highly motivated Order Entry Customer Service Administrator to join the Customer Services Team based at Head Office in Cookstown.
This key role involves working as a Team member in close collaboration with production, purchasing and sales management across our 3 sites and, also throughout our distribution network. The role brings an excellent salary opportunity and benefits package along with the all important job fulfilment.
* Salary £27k+ DOE
* Pension
* Holidays – 31 days
* Free parking
* Health Care
* Exceptional Team Support and training
* Learning and Development opportunities
* Extra holidays for length of service
Key Benefits
Main responsibilities include:
• Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency
• Collaborate with the relevant departments to ensure customer’s orders are fulfilled to their requirements
• Keep customers informed about the status and progress of their orders were required
• Ensure prompt and courteous responses to customer enquiries and concerns
• Preparing product quotations and pricing for customers
• Building a product / service knowledge on business offerings and match customer needs with business wants
Qualifications Required
Essential Skills and Criteria
• 1-2 year’s experience in a similar role
• Ability to work well in a busy team environment
• Strong attention to detail
• Multitasking skills and good organisational abilities
• Proficient in the use of Microsoft Office Packages
• Experience with data system and processing orders
• Clear written and oral communication skills
• Excellent interpersonal skills and the ability to interpret information
• Ability to work calmly under high-stress situations
How to Apply
| Details: | Please send you CV to hr@byba.co.uk BA is an equal opportunities employer. |
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