Customer Service Administrator/ Order Entry
Role Details
Closing Date: | 14 October 2025 5:00pm |
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Company / Division: | BA |
Website: | https://byba.co.uk/ |
Location: | Cookstown, Northern Ireland |
Salary: | £27K+ Depending on Experience |
Contract Type: | Full time |
Job Description
BA are delighted to be recruiting a highly motivated Order Entry Customer Service Administrator to join the Customer Services Team based at Head Office in Cookstown.
This key role involves working as a Team member in close collaboration with production, purchasing and sales management across our 3 sites and, also throughout our distribution network. The role brings an excellent salary opportunity and benefits package along with the all important job fulfilment.
Main responsibilities include:
- Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency
- Collaborate with the relevant departments to ensure customer’s orders are fulfilled to their requirements
- Keep customers informed about the status and progress of their orders were required
- Ensure prompt and courteous responses to customer enquiries and concerns
- Preparing product quotations and pricing for customers
- Building a product / service knowledge on business offerings and match customer needs with business wants
Key Benefits
- Competitive salary
- Pension
- Holidays – 31 days
- Free parking
- Health Care
- Exceptional Team Support and training
- Learning and Development opportunities
- Extra holidays for length of service
BA Components are an Equal Opportunities Employer.
Experience / Skills Required
- 1-2 year’s experience in a similar role
- Ability to work well in a busy team environment
- Strong attention to detail
- Multitasking skills and good organisational abilities
- Proficient in the use of Microsoft Office Packages
- Experience with data system and processing orders
- Clear written and oral communication skills
- Excellent interpersonal skills and the ability to interpret information
- Ability to work calmly under high-stress situations
How to Apply
Details: | To apply for this role, please email your CV to hr@byba.co.uk by the 14 October at 5pm. |
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