Customer Service Administrator/ Order Entry

Role Details

Closing Date: 14 October 2025 5:00pm
Company / Division: BA
Website: https://byba.co.uk/
Location: Cookstown, Northern Ireland
Salary: £27K+ Depending on Experience
Contract Type: Full time

Job Description

BA are delighted to be recruiting a highly motivated Order Entry Customer Service Administrator to join the Customer Services Team based at Head Office in Cookstown.

This key role involves working as a Team member in close collaboration with production, purchasing and sales management across our 3 sites and, also throughout our distribution network. The role brings an excellent salary opportunity and benefits package along with the all important job fulfilment.

Main responsibilities include:

  • Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency
  • Collaborate with the relevant departments to ensure customer’s orders are fulfilled to their requirements
  • Keep customers informed about the status and progress of their orders were required
  • Ensure prompt and courteous responses to customer enquiries and concerns
  • Preparing product quotations and pricing for customers
  • Building a product / service knowledge on business offerings and match customer needs with business wants

Key Benefits

  • Competitive salary
  • Pension
  • Holidays – 31 days
  • Free parking
  • Health Care
  • Exceptional Team Support and training
  • Learning and Development opportunities
  • Extra holidays for length of service

BA Components are an Equal Opportunities Employer.

Experience / Skills Required

  • 1-2 year’s experience in a similar role
  • Ability to work well in a busy team environment
  • Strong attention to detail
  • Multitasking skills and good organisational abilities
  • Proficient in the use of Microsoft Office Packages
  • Experience with data system and processing orders
  • Clear written and oral communication skills
  • Excellent interpersonal skills and the ability to interpret information
  • Ability to work calmly under high-stress situations

How to Apply

Details: To apply for this role, please email your CV to hr@byba.co.uk by the 14 October at 5pm.